Privacy Policy

This Privacy Policy describes how akiliQuest (“we”, “us”, or “our”) collects, uses, and shares information when you use our website, mobile applications, and related services (collectively, the “Services”). By using the Services, you agree to this policy. If you do not agree, please do not use the Services.

1. Information we collect

We may collect:

• Account information — such as username, email address, or phone number when you register or subscribe.
• Profile and activity — such as learning progress, scores, achievements, contest entries, and usage of features.
• Device and technical data — such as device type, operating system, app version, and approximate location derived from IP address where needed for security or localization.
• Communications — messages you send to us (for example, support requests).
• Cookies and similar technologies — as described in section 4.

2. How we use information

We use the information we collect to:

• Provide, maintain, and improve the Services;
• Authenticate users and personalize your experience;
• Process subscriptions and payments where applicable;
• Communicate with you about your account, updates, or support;
• Monitor and analyze usage to improve performance and security;
• Comply with legal obligations and enforce our terms.

3. Sharing of information

We do not sell your personal information. We may share information with service providers who assist us (for example, hosting, analytics, payment processing, or push notifications), subject to appropriate safeguards. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer (such as a merger), with notice where required by law.

4. Cookies and similar technologies

We may use cookies, local storage, and similar technologies to remember preferences, keep you signed in, and understand how the Services are used. You can control cookies through your browser settings; disabling them may affect certain features.

5. Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.

6. Children’s privacy

Our Services may be used in educational contexts. If you are a parent or guardian and believe we have collected personal information from a child without appropriate consent, please contact us. Where required by law, we rely on schools or parents to authorize use by minors.

7. Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. International transfers

Your information may be processed in countries other than your own. Where we transfer data across borders, we take steps consistent with applicable law to ensure appropriate protection.

9. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of the Services after changes constitutes acceptance of the updated policy where permitted by law.

11. Contact

For questions about this Privacy Policy or our data practices, contact us at hiruko or through the support channels provided in the Services.